Should I Repair Or Replace My Residential Roofing

Questions To Ask A Roofing Contractor

Are you licensed, bonded, and insured?

The first thing you should ask a roofing contractor is if they’re licensed, bonded, and insured.

  • Licensed: For a contractor to get a license, all they have to do is register with the state’s board of licensing contractors. The price of the job will determine what license they’ll need.
  • Bonded: Being bonded means that a bonding company knows that a contractor does business correctly and ethically. A bond ensures that if a company goes out of business during the middle of a job or if there’s a problem with the work and they don’t fix it, then the customer can fall back on the bond company.
  • Insured: All contractors should be fully insured with general liability, workman’s comp, and a company vehicle insurance policy on all the vehicles owned and unowned.

Don’t be afraid to ask to see physical copies of each. Any roofing contractor with all three should be proud and more than happy to show you that paperwork.  Keep in mind, the state you live in will have different requirements for each of them. Some states might not even require the contractor to have one or the other. Research your local codes and make sure the contractor you hire has all appropriate permits and paperwork.

Is your business local?

When looking at contractors to hire, it’s crucial that you pick one that’s local to your area. Always ask a roofing contractor where their physical office location is and make sure they have a local phone number. This ensures you know where to find them if you ever have a problem with your roof.  Be aware that some out of state companies come in after a big storm, undercut local roofing company prices, get the money, and move on to the next storm-hit town. These companies don’t care about local codes or if they properly install your roof.  On the other hand, a quality local roofing company will know what local installation codes to follow, the paperwork required, and everything else they’ll need to ensure your roof is correctly installed and in compliance with your state’s requirements.


How long have you been in business?

When you invest in a roof replacement, you need to ask and look up how long they’ve been in business in your area. If you choose a newer roofing company that’s a couple of years old, chances are their prices will be a lot cheaper.  The problem is they don’t know how to price jobs correctly to have retained earnings at the end of the year to get them through the winter months. That’s when a new company will shut down.  That’s not to say there aren’t good young companies in your area. However, five years from now, you want to make sure the company will still be there to take care of your roof investment. Make sure you choose a contractor that’s established and has a strong history in your area. The longer a roofing company has been in the business doesn’t make them any better, it just means that they’ll be around if there’s a problem.

What is your workmanship warranty?

Roof warranties are in place to protect your roof investment. You’ll have one on your roofing materials and another on the contractor’s workmanship. You must ask a roofing contractor what kind of warranty they offer on their workmanship. They could offer anywhere from one year, two years, three years, five years, 10 years, 25 years, or even a lifetime. For example, a company that relies heavily on caulk will give a two-year workmanship warranty because the caulk will fail within a couple of years. However, if a roofing company really cares about how your roof is installed, they’ll provide you with a lifetime warranty.


Tips for hiring the ideal roofing contractor for your home

For a homeowner, one of the biggest hurdles to overcome if you plan to replace or fix your roof is selecting the best roofing contractor. This is especially important if your roof has sustained damage from a natural disaster so the necessary repairs can be done immediately and you can get on with your life.

But don’t just pick the first service provider who knocks on your door. Find a professional, honest, and trustworthy contractor. It may be challenging at first, but the rewards are great, especially since your roof is an important investment. Selecting the ideal roofing contractor will give you peace of mind, make your home safe, and won’t drain your wallet.

Go local for easy access

Every roofer you encounter will probably try to entice you with “high-quality services,” but you should pay more attention to their location. Work with a reputable company that has an office in your area to reap the following benefits:

  • Local businesses are familiar with the weather in your area, so they’ll know what will damage your roof
  • They can attend to roofing. emergencies faster, so you won’t have to wait for days to hear from them.
  • Local roofing contractors often honor their warranties.

Don’t hesitate to get the company’s complete address and visit their office to know how far they are from your home. That way, you can easily reach them.

Check out their experience

It takes a long time to master a certain skill. If your roofing contractor has been in business for years, this is a sign that they’re professionals and they know what they’re doing. Years of experience also indicates that they can help you handle insurance claims and have warranties you can trust.


Ask for references

Aside from reading online reviews or local directories, check out your roofing contractor’s references. If possible, get in touch with the homeowners your service provider previously worked with for honest feedback and complaints.

When you’ve managed to contact the previous customers, ask the following:

  • What type of job did the contractor complete for you?
  • Were you happy with the contractor’s work?
  • Were you regularly updated on the status of the project, and were your calls promptly answered?
  • Will you hire the same provider for your next roofing project?
  • Were the rates reasonable, and did they reflect the quality of work?

Inquire about emergency services

If your roof suddenly caves in, can you rely on your service provider even after business hours to come to your rescue? When faced with an emergency, knowing that you can go to your contractor for help will make you sleep better. Keep in mind that delaying repairs is risky and may lead to more accidents.


How To Protect Yourself When Hiring A Roofing Contractor

  • IMPORTANT: Never provide a payment before any services have been initiated. A roofing company should never ask for payment “up front” – this is a BIG RED FLAG! Advanced Roofing, as with any other reputable company, does not require a payment until we begin work on your property. At that time, we will either require the initial payment sent from your insurance company, or 50% of the total cost of the project if you are providing the payments personally.
  • Validate their general liability insurance. Ask for proof of insurance and call their insurance provider to confirm that their policy is current. The policy should cover at least $1,000,000 for each occurrence and $1,000,000 for general aggregate. You can also ask for a document called an Insurance Acord Certificate that would be written out to your specific address. This certificate basically acts as a contract ensuring that the company’s general liability insurance will not go into default or be cancelled while work on your property is in progress.
  • Visit the company’s website. What you’re doing right now is one of the easiest ways to get a better understanding of a company and the services they offer. In addition to providing general information, the company should also include helpful information for the customer.
  • It may seem obvious, but be aware of appearances. Do the company and the representative present themselves in a clean, professional manner? Does their vehicle have information related to the company clearly and professionally displayed (magnetic signage can be a warning sign)? All of our representatives wear SOS Roofing shirts when conducting face-to-face business with our customers, and our vehicles are marked with professionally applied graphics that clearly show our logo, phone number and website address.